WellNow Urgent Care is an urgent care clinic that is located in Ohio, New York, Michigan, and Illinois. Founded over 13 years ago by Dr John Radford, the company is currently involved in a class action lawsuit settlement related to a data breach incident.
The company itself is part of a group of walk-in urgent care clinics. These serve as alternatives to emergency rooms all over Upstate New York. The practices are run by medical assistants, physician assistants as well and LPNs.
A detailed analysis of the class action
The WellNow Urgent Care class action lawsuit was brought about due to a data breach that occurred in 2023. Arguments in this matter noted that the company failed to prevent this breach, which compromised some of the patient information. To resolve any claims in this matter, WellNow Urgent Care agreed to a settlement of $1,1 million.
The information of 597,000 individuals was compromised during the breach that occurred on 25 April 2023. The sensitive patient information that was compromised includes things such as Social Security Numbers (SSN).
WellNow Urgent Care has not admitted any wrongdoing in this matter but has agreed to the $1,1 million settlement as a resolution for the class action lawsuit.
Breaching the payment gap
Claimants in this class action lawsuit settlement are eligible to receive a cash payment. The settlement is inclusive of two subclasses:
- SSN class members
- 55,131 Individuals had their personal information, inclusive of their Social Security numbers, compromised during the data breach.
- These types of class members may be eligible to receive payment of up to $7,500. This is for out-of-pocket expenses that are related to the WellNow Urgent Care data breach. This is inclusive of certain expenses such as credit expenses, identity theft losses, professional fees, and more.
- Class members are also able to claim lost time of up to three hours at a rate of $25 per hour.
- A pro rata share of the settlement fund, instead of a reimbursement payment, can become available to those individuals who do not claim reimbursement for the out-of-pocket expenses.
- Non-SSN class members
- 541,870 individuals had their non-SSN personal information compromised during the data breach.
- These members are eligible for a payment of up to $7,500. This is for out-of-pocket expenses that are related to the data breach. This is inclusive of expenses such as credit expenses, identity theft losses, as well as professional fees.
- These class members are further able to claim for lost time of up to two hours at a rate of $25 per hour.
Further qualifying criteria
Eligible candidates can submit claims by no later than 11 July 2025. Certain documentary proof is required when the claim is submitted. This can include attestation and documentation that support the claims. This can be for either the extraordinary out-of-pocket losses and lost-time benefits or the pro rata cash payment and lost-time benefits.
Valid claims need to be submitted by no later than 11 July 2025. The objections and exclusion deadline is set down for 11 July 2025.
The final approval hearing has been scheduled for 15 August 2025. Information regarding this class action settlement lawsuit is available directly on the website, or the Claims Administrator can be contacted for further assistance.
This matter is a perfect example of the dynamics of a class action lawsuit. All of the class members in this matter have had a similar complaint – compromised information due to the data breach that occurred on 25 April 2023.
By accepting payment in this settlement, class members waive their rights to further pursue any legal action. The value of data security has also been emphasised in this class action lawsuit. For more information about this settlement, you can visit Top Class Actions and get informed about how to file a claim.
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